Engel & Völkers – international brand with headquarters in Hamburg
Engel & Völkers is a leading service company for high-quality real estate. It has nearly 6,000 international employees in 39 countries. By opening its own Market Centers, most recently in New York, Dubai, Rome and Paris, the company is strengthening its presence in the global metropolitan areas, with up to 350 real estate consultants per site. Recruiting for these positions from its headquarters in Hamburg is a demanding task. Central elements in its recruitment are therefore speed and flexibility.
Process should be flexible for hiring managers and candidates
The decision to open a particular location is always very fast. The managing director and a local recruiting team, as well as commercial staff and a marketing manager, form the nucleus of a new Market Center. Choosing the right candidate is carried out with the involvement of global leaders and board members. This is difficult to coordinate, so selection tools for preselection must enable time and spatial flexibility.
The web-based interview suite meets these requirements perfectly. Executives can gain a comprehensive picture of the candidate within minutes. “Both the nature and extent of application documents, as well as general standards in recruiting processes differ from country to country. With pre-recorded interviews, we have created a global standard, which enables us to identify the right candidates quickly,” explains Sonja Debus, Global HR and Recruitment Manager. “Not only are we given flexibility, but also the candidate, which is a huge advantage when recruiting across different time zones,” adds Debus.
The interview suite brings significant added value for Engel & Völkers
Engel & Völkers uses the interview suite for different countries and levels. After hundreds of successfully completed video interviews, Human Resources can draw a positive result.
The interview suite provides the Engel & Völkers’ HR team these top three benefits:
Speed, flexibility and positioning as an attractive and innovative employer
In particular, young candidates are enthusiastic about the modern and innovative character of the interview suite. Engel & Völkers use pre-recorded video interviews to gain top quality, highly expressive videos of their candidates, who have no difficulties with the camera. They also receive very positive feedback from applicants; an investment that pays directly into a credible and innovative employer brand.
Speed in decentralised processes
Flexibility for international candidates
Credible innovative employer brand
Outlook and lessons learned: pre-recorded video interviews with Engel & Völkers
The interview suite has become an integral part of Engel & Völkers’ recruitment process. Engel & Völkers has learned that for the success of pre-recorded video interviews, they must not only ask the right questions, but to make them easy to understand. “We simply don’t have the chance to follow up on something, as is the case in a personal interview,” says Fleischer Undine, HR Manager at the Hamburg headquarters. “This is particularly important in an international context, because in addition, the cultural and legal framework of the country must be taken into account,” added Sonja Debus. “Recently we have integrated the software into our applicant tracking system, which is another milestone,” says Global HR Manager Oliver Radden. “It is quite clear: the interview suite supports us both at the national and international growth. The speed and flexibility especially, convince recruiters and candidates alike, “says Maria-Paz Millán, Global Head of Human Resources at Engel & Völkers.