{"id":5465,"date":"2014-06-13T14:47:52","date_gmt":"2014-06-13T13:47:52","guid":{"rendered":"http:\/\/www.viasto.com\/en\/?post_type=post&#038;p=5465"},"modified":"2020-01-30T10:18:18","modified_gmt":"2020-01-30T08:18:18","slug":"candidate-experience-flexibility-curiosity-personal-value","status":"publish","type":"post","link":"https:\/\/www.viasto.com\/en\/blog\/candidate-experience-flexibility-curiosity-personal-value\/","title":{"rendered":"Candidate Experience: Flexibility, Curiosity, Personal Value"},"content":{"rendered":"<p class=\"tinymce_structure tinymce_input\">Reality is sometimes hard to digest: Many well-designed recruiting processes fail because there is no communication with the applicant. You want to invite your candidates to an online test? What will you do if they know nothing about this invitation and consider your mail, sent from your unknown test system, as spam? This is just one example of lacking candidate communication which can have devastating effects on your recruiting success. Providing a positive <strong>candidate experience<\/strong> is crucial to keep talents in the process.<\/p>\n<p><!--more--><\/p>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\">To be honest, you should already be happy about a candidate applying at your company because it was their decision! <strong>A candidate is the one who makes the initial decision<\/strong>. If they didn\u2019t, you wouldn\u2019t know about them. So, they agree to follow your hiring process. Now it\u2019s your turn: make sure you provide them with an easy and quick process by maintaining communication!<\/p>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\">We have collected some of the best practices from our clients that could give you an idea of how to successfully communicate with your applicants. Do you have any practices you would like to share with us? Then please join the discussion and leave a comment.<\/p>\n<h5 class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\"><span style=\"color: #4ea13d\">What\u2019s in it for the candidate? <\/span><\/h5>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\">Our customers use pre-recorded video interviews for different goals: to have standardised and <strong><a href=\"http:\/\/www.viasto.com\/en\/vi-recruiting-blog\/3-tips-speed-hiring-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">faster hiring processes<\/a><\/strong>, to ensure <strong><a href=\"http:\/\/www.viasto.com\/en\/vi-recruiting-blog\/pre-recorded-video-interviewing-ensures-diversity-recruiting\/\" target=\"_blank\" rel=\"noopener noreferrer\">fairness and quality standards<\/a> <\/strong>in candidate pre-selection, to strengthen their <strong><a href=\"http:\/\/www.viasto.com\/en\/vi-recruiting-blog\/5-ways-provide-unique-candidate-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">employer brand<\/a><\/strong>. Whatever their goal may be: the important thing is to tell their candidates openly WHY they are using video interviews and WHAT BENEFIT it provides for the candidate. The sooner the applicants understand why you use a specific recruiting tool, the stronger their motivation will be to deal with it. Here are 3 examples :<\/p>\n<h5 class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\"><span style=\"color: #4ea13d\">Best Practice A: Let them be flexible <\/span><\/h5>\n<p class=\"tinymce_structure tinymce_input\"><strong>Context:<\/strong> Let\u2019s look at a medium-sized company searching for interns for different departments &#8211; pre-recorded video interviewing helps them narrow down the field of qualified applicants out of several hundred applications and efficiently make hiring managers a part of the recruiting process.<\/p>\n<p class=\"tinymce_structure tinymce_input\"><strong>Candidate communication:<\/strong> The company uses their career page to explain the entire recruiting process. Regarding the video interview, candidates are not only given tips for doing their interview successfully, but also information about the benefits of doing a video interview.<\/p>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\"><em><strong>&#8220;Interviews 24\/7\u201d :<\/strong> A big advantage of this video interview is that you can easily do it at your convenience, according to your personal time preferences.\u201d<\/em><\/p>\n<h5 class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\"><span style=\"color: #4ea13d\">Best Practice B: Incite your candidates to seize challengs! <\/span><\/h5>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\"><strong>Context:<\/strong> A multinational is looking for graduates for various trainee programs. To make their preselection more effective, they not only screen the candidates\u2019 CVs, but also invite them to a video interview. (<strong><a href=\"http:\/\/www.viasto.com\/en\/vi-recruiting-blog\/hr-excellence-award-for-thinking-out-of-the-box\/\" target=\"_blank\" rel=\"noopener noreferrer\">They won an HR excellence award<\/a><\/strong> for the effects that video interviewing had on diversity and quality of selection)<\/p>\n<p class=\"tinymce_structure tinymce_input\"><strong>Candidate communication:<\/strong> Transparency is the big thing here. On their career page, the company provides information on every step of their hiring process, considering transparency as a key to a positive candidate experience. This is what they say about using pre-recorded video interviews:<\/p>\n<p class=\"tinymce_structure tinymce_input\"><em>&#8220;In your video interview, you have the opportunity of showing us your personality and individuality. You think this is a challenge? Very well, it is a challenge. Take your chance by filling your application with life. Inspire us with your video. We are looking forward to it!&#8221;<\/em><\/p>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\">What is especially interesting here is the fact that the company is using the new und relatively unknown method of video interviewing to enhance <strong><a href=\"http:\/\/www.businessinsider.com\/10-creative-recruiting-strategies-for-finding-great-hires-2010-2?op=1\" target=\"_blank\" rel=\"noopener noreferrer\">candidate self-selection<\/a><\/strong>. Those who are willing to do their interview, show motivation and really want to work for that company, which means they are probably a better fit for the company than the others.<\/p>\n<h5 class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\"><span style=\"color: #4ea13d\">Best Practice C: Create personal value to the candidates <\/span><\/h5>\n<p class=\"tinymce_structure tinymce_input\"><strong>Context:<\/strong> The third best practice is about <strong><a href=\"https:\/\/www.viasto.com\/en\/customers\/bertelsmann-case-study\/\" target=\"_blank\" rel=\"noopener noreferrer\">international recruitment<\/a><\/strong>. Another multinational is looking for international talent in the media industry. The most qualified candidates are invited to a big employer branding event in Berlin. Each year, there are several hundreds of applications from various countries worldwide. The selection process should be as quick as possible. Therefore, recruiters use CV screening and pre-recorded video interviews.<\/p>\n<p class=\"tinymce_structure tinymce_input\"><strong>Candidate Communication:<\/strong> Why are we using video interviews? \u201cYou benefit greatly from the fact that we can get a more complete picture of you\u2026. you can also get to know us better through our welcome video, which can give you a more personal picture of us as a company and as a department\u2026.\u201d<\/p>\n<p class=\"tinymce_structure tinymce_input tinymce_input_focus tinymce_structure_focus\">In this best practice, the communication with the candidates is adapted to the particular circumstances: as none of the candidates will be able to have a live conversation with the recruiters before the event takes place, the company uploads welcome videos into the software to give a warm welcome to their candidates, make them feel comfortable, talk about their role within the company and about the position the candidates are applying for.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reality is sometimes hard to digest: Many well-designed recruiting processes fail because there is no communication with the applicant. You want to invite your candidates to an online test? What will you do if they know nothing about this invitation and consider your mail, sent from your unknown test system, as spam? This is just [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":7484,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Candidate Experience: Flexibility, Curiosity, Value | viasto<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.viasto.com\/en\/blog\/candidate-experience-flexibility-curiosity-personal-value\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Candidate Experience: Flexibility, Curiosity, Value | viasto\" \/>\n<meta property=\"og:description\" content=\"Reality is sometimes hard to digest: Many well-designed recruiting processes fail because there is no communication with the applicant. 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